FAQ
Answers about shipping, returns, and the Airbag Lite. US orders get free standard shipping. For all other countries, shipping cost shown at checkout. Sale items follow the same 30-day return rules.
Airbag Lite — quick specs
- Packed size: 48 × 32 × 10 cm (approx. 19 × 12.5 × 4 in) — check your airline's cabin limits.
- Expanded: 48 × 32 × 15 cm (approx. 19 × 12.5 × 6 in).
- Material: Water-resistant nylon with reinforced stitching
- Included: Includes Air Pump Lite free. TSA-accepted combination lock
- Shipping: US orders get free standard shipping. For all other countries, shipping cost shown at checkout.
- Cabin sizes by airline: see our 2026 airline cabin bag size chart
QUESTIONS ABOUT AIRBAG-LITE
Airbag Lite
Unexpanded: 48 × 32 × 10 cm (approx. 19 × 12.5 × 4 in) — check your airline's cabin limits
Expanded: 48 × 32 × 15 cm (approx. 19 × 12.5 × 6 in)
Yes it is an unisex Backpack
1. Pack soft clothes into the compression compartment and zip it closed.
2. Press the clothes down by hand to push out most of the air.
3. Use the included Air Pump Lite (free) to draw out the remaining air.
Soft clothes compress; shoes, toiletries and electronics don’t. Compression saves space, not weight.
The Airbag Lite is made of water-resistant nylon with reinforced stitching. It has a 2-year limited warranty against manufacturing defects in the shell, zippers, stitching and hardware under normal use. Normal wear and tear, misuse and airline handling damage are not covered. See our Warranty page.
Unexpanded, the bag measures 48 × 32 × 10 cm (approx. 19 × 12.5 × 4 in) — check your airline's cabin limits. Expanded, it measures 48 × 32 × 15 cm (approx. 19 × 12.5 × 6 in).
Spot clean with a damp cloth and mild soap for most stains. Avoid machine washing to protect the vacuum bag and fabric. Air dry completely before storing to maintain its high quality.
Yes. Every Airbag Lite comes with its own Air Pump Lite, which charges via USB-C.
It comes with a TSA-accepted combination lock, and the zippers are hidden / lockable.
Soft clothes and other soft gear compress; shoes, bottles and other rigid items do not. Compression saves space, not weight. Unexpanded the bag measures 48 × 32 × 10 cm (approx. 19 × 12.5 × 4 in) — check your airline's cabin limits; expanded, 48 × 32 × 15 cm (approx. 19 × 12.5 × 6 in).
A 2-year limited warranty covers manufacturing defects in the shell, zippers, stitching and hardware under normal use, plus Air Pump Lite defects that prevent normal operation. It does not cover normal wear and tear, misuse or overload, accidents, airline handling damage after you check the bag, or lost or stolen items. To claim, email info@packlitegear.com with the subject “Warranty claim — Airbag Lite”, your order number and photos. Full terms: /pages/warranty. The warranty is separate from the 30-day return window.
QUESTIONS ABOUT ORDERS
Orders
You can request a return within 30 days of delivery, including items purchased on sale. Items must be unused with original packaging and accessories (including the free air pump). Change of mind: you pay return shipping. Defective, damaged, or wrong item: we cover return shipping. Start here: email info@packlitegear.com — full details: https://www.packlitegear.com/policies/refund-policy
We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.
Yes, we ship to most countries enabled at checkout. US orders get free standard shipping. For all other countries, shipping cost shown at checkout. You will see the exact rate before you pay.
You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.
We process orders quickly to ensure fast delivery, so modifications or cancellations may be limited. Contact our customer support as soon as possible, and we’ll do our best to assist you.
QUESTIONS ABOUT THE PUMP AND WARRANTY
Pump & warranty
Not for most of the air. Press the clothes down by hand to push out most of the air; the included Air Pump Lite helps draw out the rest. Includes Air Pump Lite free.
The Air Pump Lite charges via USB-C.
Defects in the included Air Pump Lite that prevent normal operation are covered by our 2-year limited warranty. Email info@packlitegear.com with the subject “Warranty claim — Airbag Lite”, your order number, photos and a short video. Remedies may include repair guidance, a replacement part or a replacement product, at our discretion. You can still press the air out by hand.
Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.